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Repair/Remanufacture
Touchstone
Wireless has built its reputation and capacity
through proven techniques designed for and with our strategic
partners. We are committed to ensuring that
all of our employees have a
"direct line of sight” to our customers. This
policy ensures your needs are responded to in a timely manner
and that you get prompt, courteous and quality-assured delivery
each and every time. |
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Our
Repair/Remanufacture Credentials include:
- 10 Level 3 manufacturer certifications, of which 2 are
Level 4.
- State-of-the-art
Level 3 compliant repair stations
including ESD
control throughout the facility;
- OEM warranty
claim management for single unit or high volume
scenarios;
- In-Warranty and Out-of-Warranty work;
- Superior
flow rates for level 2 and 3 repairs to maximize
throughput;
- Excellent
IT integration for all steps in the process
to control
inventory, maximize throughput, provide timely shipping and provide
accurate, reliable reporting every time;
- Turn
Around Time (TAT) standard is best in class for
wireless industry
at 5-10 days based on program
requirements.
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