Repair/Remanufacture

Touchstone Wireless
has built its reputation and capacity through proven techniques designed for and with our strategic partners. We are committed to ensuring that all of our employees have a "direct line of sight” to our customers.  This policy ensures your needs are responded to in a timely manner and that you get prompt, courteous and quality-assured delivery each and every time.
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Our Repair/Remanufacture Credentials include:

  • 10 Level 3 manufacturer certifications, of which 2 are
    Level 4.

  • State-of-the-art Level 3 compliant repair stations
    including ESD control throughout the facility;

  • OEM warranty claim management for single unit or high volume scenarios;

  • In-Warranty and Out-of-Warranty work;

  • Superior flow rates for level 2 and 3 repairs to maximize
    throughput;

  • Excellent IT integration for all steps in the process to control inventory, maximize throughput, provide timely shipping and provide accurate, reliable reporting every time;

  • Turn Around Time (TAT) standard is best in class for
    wireless industry at 5-10 days based on program
    requirements.

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